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Samsung refrigerator error codes: what each one means

This list covers Samsung refrigerator error codes a homeowner may see on door display and Family Hub models. Use the meaning to identify the system involved, then use the first check to decide whether a reset, thaw, door check, or technician is the safer next step.

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Reading the code

Samsung refrigerators show codes on the door temperature display or in Family Hub Self Check under Apps, Fridge Manager, Fridge Settings, Self Check. Write the code down before resetting; only clear the codes that the manual says to clear, such as a 60 second power reset for power codes or the Cooling Off button hold for OF OF, O FF, or OFF OFF. AP, all icons flashing, Ice Off blinking, and Cooling Off are status messages rather than failed part codes.

Have the model number ready

The company will ask for it first. It's on a sticker or metal plate, usually in one of these spots:

Where the model tag usually is on a refrigerator12
  1. Inside the fresh-food section, on a side wall near the top
  2. Some models: on the ceiling or behind the crisper drawer

Samsung refrigerator error codes

The table combines Samsung door display and Family Hub support codes with E-format and C-format service codes; exact meaning can vary by model, so check the model manual when a code conflicts.

60 codes

CodeWhat it meansCheck firstUsually
OF OF / O FF / OFF OFFCooling Off mode is on, so cooling, ice making, and the dispenser may be disabled even though the display works, and some models show scrolling temperature bars instead.Use the button hold listed in your model manual, often the upper left panel buttons for 5 to 8 seconds, and wait for the chime.Often a home check
1E / 1CThe freezer temperature sensor circuit is open, shorted, or reading outside the expected range.Write down the code and check the model manual for the reset step if it appeared right after a power interruption; if it returns, sensor diagnosis needs a technician.Usually a technician
22E / 22CThe refrigerator compartment fan is not giving the control a normal rotation signal.Unplug the refrigerator, protect the food, leave the doors open for a few hours to thaw possible frost, then restart and watch for the code to return.Often a home check
21E / 21CThe freezer fan is not giving the control a normal rotation signal.Check that the doors close fully, the gasket seals, and food is not blocking vents, then unplug and thaw frost if the fan may be iced over.Often a home check
PC ER / PC CH / Er PCThe display or door electronics lost communication with other refrigerator controls.Unplug for 60 seconds and confirm the doors were not recently removed; if it returns, a technician should inspect the door harness and controls.Usually a technician
88 88Power was disrupted during startup, causing a communication fault.Unplug the refrigerator or turn off the breaker for 60 seconds, then restore power and watch for the display to return to normal.Often a home check
5E / 5CThe refrigerator defrost sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because refrigerator defrost sensor and wiring checks require internal access.Usually a technician
84E / 84CThe compressor is locked or the control detects that it cannot start normally.Needs a technician because compressor lock diagnosis can involve inverter, sealed system, and live electrical checks.Usually a technician
85E / 85CThe control detected low voltage to the compressor or, on Family Hub, a low supply voltage warning.Press OK for 3 seconds if your Family Hub screen shows 85C, or unplug for 60 seconds for a compressor voltage code, then call a technician if it returns.Often a home check
83E / 83CThe control detected abnormal compressor current, often after a power event.Unplug or turn off the breaker for 60 seconds, then restore power; if the code returns, compressor and inverter diagnosis needs a technician.Often a home check
86E / 86CThe control detected high voltage at the compressor circuit.Unplug or turn off the breaker for 60 seconds, then restore power; if the code returns, a technician should check the power and inverter circuit.Often a home check
40E / 40CThe ice room fan is not giving the control a normal rotation signal.Unplug and allow ice around the ice room to thaw if present; if the code returns, a technician should diagnose the fan circuit.Usually a technician
39E / 39CThe refrigerator detected an ice maker function error.Make sure the ice bucket is seated and no loose ice blocks the ice maker, then contact a technician if the code returns.Usually a technician
14E / 14CThe refrigerator ice maker sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because the ice maker sensor and its wiring are inside the ice maker circuit.Usually a technician
8E / 8CThe freezer ice maker sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because the freezer ice maker sensor and wiring require internal diagnosis.Usually a technician
33E / 33CThe ice pipe heater circuit is open or not being detected correctly.Needs a technician because the ice pipe heater circuit must be checked inside the refrigerator.Usually a technician
APThe refrigerator is acting as an access point for Wi-Fi setup.Finish the Wi-Fi setup or wait for setup mode to time out.Often a home check
76C or blinking Autofill indicatorWater is detected in the Autofill compartment or around the Autofill overflow sensor.Dry and reseat the Autofill pitcher area, then watch for the indicator or code to return.Often a home check
41COn 3-Door French Door Family Hub models, 41C points to a Family Hub software update issue.On 3-Door French Door Family Hub models, install available updates and tap OK the first time 41C appears after an update; repeated codes need a technician.Often a home check
41 or 42 with blue lights flashingThe Family Hub screen needs a reboot when 41 or 42 appears with flashing interior blue lights.Reboot the Family Hub using the interior power switch if your manual shows one; if it repeats, contact a technician.Often a home check
Ice Off blinkingThe ice bucket is missing, misaligned, or not inserted correctly.Remove and reseat the ice bucket so it sits fully in place.Often a home check
All icons flashingThe refrigerator is running a normal self diagnostic after being plugged in or after a power outage.Wait a few moments for the refrigerator to finish its startup self check.Often a home check
2E / 2CThe refrigerator compartment temperature sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because the refrigerator temperature sensor and wiring checks require internal access.Usually a technician
4E / 4CThe freezer defrost sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because freezer defrost sensor diagnosis requires internal access.Usually a technician
6E / 6CThe ambient air temperature sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because the ambient sensor and its wiring must be checked from inside the cabinet or control area.Usually a technician
7E / 7CAn auxiliary, pantry, or similar temperature sensor circuit is open, shorted, or reading outside the expected range on models that use it.Needs a technician because the pantry or auxiliary sensor circuit must be checked inside the drawer or control area.Usually a technician
9E / 9CThe Cool Select or convertible zone temperature sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because the convertible zone sensor and wiring require internal diagnosis.Usually a technician
11E / 11CThe Cool Select or convertible zone defrost sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because the convertible zone defrost sensor and wiring require internal diagnosis.Usually a technician
13E / 13CThe humidity sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because humidity sensor diagnosis requires access to the sensor and control wiring.Usually a technician
15E / 15CThe ice room sensor circuit is open, shorted, or reading outside the expected range.Needs a technician because the ice room sensor and wiring require internal access.Usually a technician
16E / 16CThe refrigerator humidity sensor circuit is open, shorted, or reading outside the expected range on models that use it.Needs a technician because the refrigerator humidity sensor circuit must be checked internally.Usually a technician
17E / 17CThe sparkling water temperature sensor circuit is open or shorted on models with that feature.Needs a technician because the sparkling sensor circuit is model specific and requires internal diagnosis.Usually a technician
23E / 23CThe condenser or compressor compartment fan is not giving the control a normal rotation signal.Unplug the refrigerator and make sure the rear lower air openings are not blocked; if the code returns, a technician should test the fan.Usually a technician
24E / 24CThe freezer defrost loop is open or the freezer defrost operation is taking too long.Needs a technician because the freezer defrost heater, fuse, sensor, wiring, or control must be checked.Usually a technician
25E / 25CThe refrigerator defrost loop is open or the refrigerator defrost operation is taking too long.Needs a technician because the refrigerator defrost heater, fuse, sensor, wiring, or control must be checked.Usually a technician
26E / 26CThe freezer ice maker failed to complete its movement or position check.Make sure the ice bucket is seated and no loose ice blocks the ice maker; if the code returns, a technician should diagnose the ice maker.Usually a technician
27E / 27CThe pantry, Flex, or damper heater circuit is open or not detected correctly on models that use it.Needs a technician because the damper heater circuit is inside the air control system.Usually a technician
29E / 29CThe convertible zone defrost circuit is not operating correctly.Needs a technician because the convertible zone defrost heater and control circuit require internal diagnosis.Usually a technician
31E / 31CThe Cool Select or convertible zone fan is not giving the control a normal rotation signal.Check that drawer vents are not blocked, then contact a technician if the code returns.Usually a technician
44E / 44CThe main control is not communicating correctly with the inverter or another control board, depending on model.Unplug for 60 seconds; if the code returns, a technician should diagnose the board communication circuit.Usually a technician
45E / 45CThe main control lost communication with the inverter board on models that use this code.Unplug for 60 seconds; if the code returns, a technician should diagnose the inverter communication circuit.Usually a technician
46E / 46CThe main control lost communication with the I/O expander board on models that use one.Needs a technician because the I/O expander and control board communication circuit must be tested internally.Usually a technician
61E / 61CThe ice duct heater circuit is open or not detected correctly.Needs a technician because the ice duct heater circuit is inside the dispenser or ice route assembly.Usually a technician
62E / 62CThe pantry or auxiliary fan is not giving the control a normal rotation signal.Check that pantry or auxiliary vents are not blocked; if the code returns, fan diagnosis needs a technician.Usually a technician
65E / 65CThe ice bucket heater circuit is open or not detected correctly.Needs a technician because the ice bucket heater circuit must be checked inside the ice system.Usually a technician
66E / 66CThe door handle heater circuit is open or not detected correctly on models that use it.Needs a technician because the door handle heater circuit requires internal diagnosis.Usually a technician
71E / 71CThe freezer compartment temperature is abnormally high.Confirm the freezer door closes and seals, vents are not blocked, and no warm load was recently added, then allow time for temperature to recover.Often a home check
72E / 72CThe refrigerator compartment temperature is abnormally high.Confirm the refrigerator door closes and seals, vents are not blocked, and no warm load was recently added, then allow time for temperature to recover.Often a home check
73E / 73CThe convertible or Flex Zone compartment temperature is abnormally high on models that use this code.Confirm the drawer closes fully and vents are clear, then call a technician if the temperature does not recover.Often a home check
81E / 81CThe compressor failed to start.Needs a technician because compressor startup diagnosis can involve the inverter, compressor, and live electrical checks.Usually a technician
82E / 82CThe inverter board or compressor power module reported a fault.Needs a technician because inverter board diagnosis involves internal electrical testing.Usually a technician
87E / 87CThe refrigerator side compressor failed to start on some dual-compressor models.Needs a technician because dual-compressor startup diagnosis involves the compressor, inverter, and controls.Usually a technician
88E / 88CThe refrigerator side compressor inverter module reported a fault on some dual-compressor models, and this is not the same as 88 88.Needs a technician because the refrigerator compressor inverter circuit must be checked internally.Usually a technician
89E / 89CThe refrigerator side compressor is drawing abnormal current on some dual-compressor models.Needs a technician because compressor current diagnosis can involve inverter and sealed system checks.Usually a technician
90E / 90CThe refrigerator side compressor motor is restricted or locked on some dual-compressor models.Needs a technician because a constrained compressor can involve inverter or sealed system diagnosis.Usually a technician
91E / 91CThe refrigerator side compressor voltage is too low on some dual-compressor models.Needs a technician because refrigerator side compressor low-voltage diagnosis can involve the inverter and live electrical checks.Usually a technician
92E / 92CThe refrigerator side compressor voltage is too high on some dual-compressor models.Needs a technician because refrigerator side compressor high-voltage diagnosis can involve the inverter and live electrical checks.Usually a technician
93E / 93CWater is detected around the sparkling tank overflow sensor on models with a sparkling water system.Stop using the sparkling water feature, clean up any visible water, and contact a technician if water or the code returns.Usually a technician
94E / 94CThe sparkling tank water level sensor signal is abnormal on models with a sparkling water system.Confirm the refrigerator water supply is on and the filter is seated; if the code returns, a technician should diagnose the sparkling tank level sensor.Usually a technician
77E / 77CThe internal camera system reported a fault on models with a camera feature.Reboot the Family Hub screen if the manual allows it; if the code returns, a technician should diagnose the camera or display system.Usually a technician

Don't see your symptom?

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Common questions about appliance repair

Can I reset a Samsung refrigerator code by unplugging it?

Only when the row or your model manual says to do so. For listed power or voltage codes that call for it, write down the code, unplug the refrigerator or turn off the breaker for 60 seconds, then restore power.

Why does the same Samsung refrigerator code have E and C versions?

Samsung uses E and C on different display and service-code formats for similar fault groups. The exact meaning can still vary by model, so check the model manual when a code conflicts.

What if the code comes back after the first check?

Stop resetting the refrigerator and contact a technician or a repair company. Repeated sensor, heater, fan, inverter, compressor, and board communication codes usually need internal diagnosis.

Are AP, OF OF, Ice Off, and all icons flashing faults?

AP, OF OF or O FF, Ice Off blinking, and all icons flashing are usually status messages. They can point to setup mode, Cooling Off mode, a misseated ice bucket, or a startup self check rather than a failed part.

Still showing the problem after the checks?

Call and describe what you tried. You'll be connected with an independent repair company near you.

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